International Telecoms Carrier - Inadequate billing and credit management processes

We helped an international telecoms carrier integrateQBILLED with its credit management systems to ensure they could keep track of who owed them money – this not only secured their revenue stream but also reduced costs through efficiency gains in the billing process. 

New processes for mediation, rating and distributing invoices for customers in 11 countries were developed and implemented and as a result, the client reduced their billing cycle from 20 to 3 days creating a more reliable revenue stream for the company and reducing the risk of bad debt.

UK Telecoms Carrier - Billing and Reporting Inefficiencies

We undertook an analysis of the billing processes and interdependencies between the billing department and other departments within the company, in order to identify ways of increasing efficiency in order to maintain operating margins despite falling service prices.

As a result of the review,QBILLED was implemented and enhanced around billing reconciliation and revenue assurance.

If you have a Billing problem you'd like to discuss with us, please contact us here